Please read carefully as the Alumax UK standard gate delivery and returns Ts&Cs are a part of the conditions of sale for the aluminium gate and accessories orders.
10. Delivery locations: "Mainland UK" is covering Mainland UK & Wales regions which excludes any isles.
Please note we do hold the right to make additional charges for delivery in hard to reach or remote locations, If we contact you and advise that there is additional costs involved, you will have the option to cancel your order if you do not agree to the extra cost.
Delivery to Scottish locations is classed mainly as locations as in Glasgow, Edinburgh, Aberdeen, Dundee, basically mid / southern regions of Scotland, other northern regions and Highland areas are additional cost as with any isles or remote locations, please email or call on 07745982048
Delivery to Channel Islands, Isle of Wight, Isle of Man, Northern Ireland etc can be forwarded to a UK shipping port for you to organise the forwarding from the port to you at your additional cost. The delivery to a UK port would come under "UK Mainland" delivery and you would need to send a email with the forwarding details to us with the order.
10.1 While the Company will do its best to meet any delivery date given or agreed by it, such dates are estimates and only given in good faith, and the Company will not be liable in the event of the delivery period being exceeded or accelerated for any reason whatsoever.
10.2. Aluminium standard gates will normally take approximately 1 - 3 weeks from order confirmation to delivery. This may be extended for special orders.
10.3 Orders cannot be accepted on the basis of fixed delivery dates/times. Notification will be provided of anticipated despatch and delivery dates.
10.4 Where appropriate, customers must ensure that there are sufficient facilities at the delivery address to unload their order.
10.5 All deliveries must be checked immediately on arrival and the Company must be informed within 72hrs of any damages or discrepancies.
10.6 Delivery will be at the Customer’s premises unless otherwise agreed in writing expressly.
10.7 Where the Company agrees to deliver goods or materials to the site, the Customer shall ensure that the Company’s (or Company’s agents) vehicles have proper access and hard road to and from the site sufficient to enable the goods or materials to be delivered and the vehicles to leave with all reasonable speed.
10.8 The customer or its representative shall ensure enough individuals are present to help with the unloading of the goods.
10.9 The Company’s basic delivery cost covers delivery to an agreed address within mainland UK on a date provided by the Company.
10.10 If the Customer is unable to accept delivery on this date, additional delivery charges and or storage will be incurred. to the Company’s price ruling at the date of delivery.